Refund policy

Returns and Complaints

1. The customer has the right to return purchased products within 14 days from the date of receipt, without providing a reason. The products must be unopened and undamaged.

2. Return shipping costs are the responsibility of the customer, except in cases where the return is due to the seller’s error or product damage.

3. In case of a complaint, the customer must contact the seller using the contact information provided on the website and describe the reason for the complaint.